Operator guide
Reducing used cooking oil theft
Used cooking oil has value. Simple controls around storage and pickup can reduce opportunities for unauthorized removal.
Secure the collection point
Place the container in a visible, serviceable location when possible. Keep lids and access points secured as your equipment allows, and avoid leaving used oil in open buckets or unsecured transfer vessels.
Make an incident easier to resolve
If a used-oil pickup looks unfamiliar, staff should verify it through their service contact and preserve observations. Staff safety comes first; do not confront a suspected thief.
Know the expected visit
Keep the agreed pickup process and provider phone number with the shift manager. A shared property should tell security or receiving staff who may enter the collection area.
Record objective details
Note the time, vehicle or person description if safely observed, container level and condition, and any available camera footage. Preserve the original footage and avoid guessing the amount taken.
Close the access gap
After reporting the concern, review damaged locks, lighting, gate permissions and container position with the property and collection team. Changes still need to leave the point serviceable.
The service process
A practical action plan
- 01
Control access
Keep the lid and available locks secured; place equipment where staff can observe it.
- 02
Recognize collection
Share the expected pickup process with managers and verify an unexpected crew.
- 03
Document a concern
Save observations and footage, then notify your provider and authorities when appropriate.
Make pickups recognizable
Give managers the expected collection process and contact details. Ask your service provider how to identify authorized staff and vehicles. If a pickup seems unexpected, contact your provider before granting access.
- Keep a simple log of pickup dates and observed container levels.
- Review camera coverage or lighting where appropriate.
- Report broken locks, damage, or missing oil promptly.
If theft is suspected
Preserve relevant observations and camera footage, avoid confronting an unknown person, and contact the appropriate authorities when warranted. Tell your collection provider so equipment and access can be reviewed.
Give shift managers the expected pickup process and a direct way to verify an unexpected visitor. Keep an incident record with time, photos and observed container condition.
FAQ
Questions before your first pickup?
For an answer about your exact address or service agreement, call our team.
(347) 534-0622 →How can I recognize an authorized pickup?
Ask your provider for its expected collection procedure and verify any unexpected visit before granting access.
Should staff confront a suspected thief?
No. Preserve observations and prioritize staff safety; contact authorities when appropriate.
Can container placement reduce theft?
A visible, serviceable location and controlled access can help. Discuss workable options for your property.
What should I send my provider?
Share the site address, time, container condition and any photos or footage available.